Privacy Policy

Information We Collect

To support canteen ordering and order-related communication, the service may collect or receive:

• Food orders and the items ordered
• The order amount
• Payment status
• Information you voluntarily send to the ordering bot
• Your phone number or WhatsApp number when used for ordering or communication

Please avoid sending sensitive personal or payment credentials in messages to the ordering service.

How We Use Information

Information related to an order may be used to:

• Process, manage, and confirm food orders
• Track payment status
• Provide order or token information
• Send order-related updates and communicate with students about their orders
• Provide customer support
• Manage the canteen’s ordering operations

Payment Information

Where applicable, payment processing may involve an external payment service or provider. That provider handles payment processing under its own terms and privacy practices. The canteen ordering service may receive the order amount and payment status to help manage and confirm an order.

J V Enterprises does not ask students to send card numbers, UPI PINs, bank passwords, or other sensitive payment credentials to the canteen or through the ordering bot.

Messages and Order Updates

If you contact the ordering service, including through WhatsApp, the information you choose to send may be used to respond to your enquiry or help manage your order. Phone or WhatsApp contact details may be used for order-related communication and customer support.

Information Handling

Information is used as described in this policy to support the canteen’s ordering operations and order-related communication. For questions about information related to your order, contact J V Enterprises using the details below.

Contact Us

For questions about this Privacy Policy or information related to an order, contact J V Enterprises: